ONE
Le 1er réseau social éducatif pour votre école
Here you will find all the answers to users’ most frequently asked questions.
Happy searching !
1
Questions
5
Questions
0
Questions
5
Questions
3
Questions
2
Questions
1
Questions
3
Questions
0
Questions
To register your class on ONE, click on “Register your class for free” and follow the instructions. If you would like to deploy the VLE throughout your school or several schools, please contact us.
You can reset your pupils’ passwords (and their parents’) in the Class settings app. To do so, select the pupil(s) in question and click “Reset password”. The links you need to finish resetting the password(s) will be sent to the email address in your personal space. So make sure you have entered your email address under “My account“!
If you can’t remember your password, just click “Forgotten your password?” on the ONE login page. Enter your username. You will be sent an email with a link to reset your account. If you haven’t entered your email address in the My account section, contact the class teacher to get a new password.
You can disable the account of a parent or a pupil under Class settings (available only to teachers): select the pupil’s account from the list and click Block. The user will no longer be able to log in to ONE but his account has not been deleted. You may choose to reactivate it by unblocking it. For now, a user account can not be permanently deleted from the platform.
To activate your account, enter the ONE URL address that you have been given in a web browser, then click on “Activate my account” from the login window.
To create a new account in ONE, go to the Class settings app (available only to teachers). In this module you can:
Once the accounts are created, you can export the usernames and passwords, distribute them to the new users and show them the procedure for activating their ONE account.
Once you have entered the content for a post, you have two options:
The blog offers a moderation feature for publishing posts:
To choose how posts will be published, click “Edit blog” once the blog is created and select the option you want to enable.
You can insert an audio or video file into a blog post by clicking on the corresponding icon on the post’s toolbar.
Once you have set up the blog, to make the content accessible to other people you have to share it by clicking “Edit blog” then “Share“. Then select the users who will have access to the blog, and indicate the permissions you want them to have.
The blog is able to filter which posts are displayed. To display posts that are still in draft form, tick the corresponding box from the filters available at the top of the screen. Once the post opens, click Publish if you would like it to be visible on your blog.
With the Class settings app, the teacher can edit parents’ and pupils’ information by clicking on their user form. Some fields cannot be edited:
In the Class settings module, you can export all the pupil and parent accounts in your class. That way you retrieve the file with the users’ usernames and passwords. Only the activation codes of users who have never logged in to ONE will appear in the file.
The teacher can change the name of the class in the Class settings app (general class settings).
The files you want to add to the filespace must not exceed 50 MB. The time it takes to upload will also depend on your internet connection. You may have to wait a few minutes for the upload to be successfully completed. If it still doesn’t work after you have checked these two parameters, please contact us.
The storage quotas in the filespace depend on the user’s profile and the type of ONE subscription. For all users, a storage space toolbar is displayed in the Filespace app which indicates the volume allocated to each user.
On the What’s new? page, you can select the information to be displayed by ticking the boxes of the apps you want notifications from. For example, if you untick the Users box, you will stop receiving notifications when a user’s status has been updated (the motto for instance).
You can include images, audio and video files in your multimedia notebooks. For images and audio files, accepted formats depend on the browser but the most common are supported (JPEG, PNG, GIF and BMP for images, and MP3, M4A and OGG for audio files). To embed a video in a multimedia notebook, it must first be saved on a video storage platform.
The videos hosted on Youtube and Vimeo will show up properly in your multimedia notebook regardless of the browser used. For other hosting platforms however, the display will depend on which browser is being used, and some problems with video displays may occur.
When you click the Print button and export a multimedia notebook in PDF format, you may find that the page outline of the notebook is not displayed. This is due to the PDF viewer display options. If you are using the Chrome browser, click the background colours and images box in the left-hand column of the browser. If you are using Firefox, click File, then Page Setup and tick the Print Background box (colours & images).